Department of Language Science and Technology
Customer Service Officer
(Ref. 260702010-IE)
Duties
The appointee will be required to:
(a) provide customer service in the Speech Therapy Unit;
(b) liaise with internal and external bodies on services provided by the Speech Therapy Unit;
(c) manage inventory and handle orders;
(d) ensure the smooth operation of the Speech Therapy Unit in the delivery of their functions; and
(e) perform any other duties as assigned by the Head of Department or his/her delegates.
The appointee will be required to work on shift and/or to work on Saturdays.
Qualifications
Applicants should have:
(a) five passes in HKCEE including English Language (at least Grade C if Syllabus A; Level 2 if results are obtained from 2007 onwards), Chinese Language (Level 2 if results are obtained from 2007 onwards) and Mathematics; or a combination of results in five HKDSE subjects of Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects / Grade E in Other Language subjects, and the five subjects must include English Language, Chinese Language and Mathematics plus at least five years of relevant experience;
(b) experience in customer service and administrative support, with work experience in clinical setting being an advantage;
(c) an excellent command of English and Chinese, with fluency in Putonghua;
(d) sound knowledge of computer applications; and
(e) good communication and interpersonal skills.
Preferences will be given to those with a recognised diploma/certificate.
Conditions of Service
A highly competitive remuneration package will be offered. Initial appointment will be made on a fixed-term gratuity-bearing contract. Re-engagement thereafter is subject to mutual agreement.
Consideration of applications will commence on 9 July 2026 until the position is filled.
Posting date: 2 July 2026