Pao Yue-kong Library
Library Assistant I (Access and Facilities)
(Ref. 260331009-IE)
Duties
The appointee will be required to:
(a) supervise and coach a team of support staff to provide friendly front-line services;
(b) answer enquiries and communicate effectively with patrons on user services and library’s policies and regulations;
(c) investigate, resolve and respond to suggestions, complaints, or special requests pertaining to access and facilities services;
(d) assist the Librarian (Access & Facilities) in managing the Reserve Collection and other physical collections;
(e) monitor the maintenance of study space and library facilities, follow up with user feedback, and liaise with relevant campus maintenance departments;
(f) assist the Section Head (Access & Facilities) to enforce library regulations on user conduct and the proper use of library facilities;
(g) assist in library automation, collection maintenance and other special projects;
(h) perform counter duties; and
(i) perform any other duties as assigned by the University Librarian or her delegates.
Qualifications
Applicants should:
(a) have a recognised degree;
(b) preferably have operational and supervisory experience in an academic library setting;
(c) be familiar with integrated library systems (such as Ex Libris Alma) and interlibrary loan systems (such as Rapido), which are highly desirable;
(d) have the qualities of a good team player with a strong sense of responsibility and a proactive mindset;
(e) have good customer services, supervisory, interpersonal and communication skills; and
(f) have a good command of both written and spoken English and Chinese, including Putonghua.
Shortlisted candidates will be invited to sit for a written language proficiency test.
Conditions of Service
A highly competitive remuneration package will be offered. Initial appointment will be on a fixed-term gratuity-bearing contract. Re-engagement thereafter is subject to mutual agreement.
Consideration of applications will commence on 14 April 2026 until the position is filled.
Posting date: 31 March 2026