Department of Mechanical Engineering
Assistant Technical Officer (Information Technology)
(Ref. 240425016-IE)
Duties
The appointee will be required to:
(a) enhance the existing IT solutions by troubleshooting technical problems, performing regular maintenance and implementing system upgrades;
(b) provide IT support for students and staff, including onsite assistance for events and housekeeping of all IT resources (hardware and software inventories);
(c) provide IT support for workstation, laptop, and network administration in the department;
(d) maintain computer laboratory and research office facilities in good condition;
(e) manage network infrastructure, computer systems, and web applications, including maintenance of online database, security control, and access control;
(f) be familiar with the operation of equipment installed in the teaching facility and be able to provide instructions to users for the proper use of equipment;
(g) report to the Technical Support Group Leader immediately in case of equipment damage and assist in investigation on the cause of damage;
(h) assist in complying with the IT policy and rolling out new applications from the University Information Technology Services Office;
(i) assist in delivering online examinations on various online platforms;
(j) assist in any activities that contribute to the smooth running of the department as assigned by the Technical Support Group Leader; and
(k) perform any other duties as assigned by the Head of Unit or his delegates.
Qualifications
Applicants should have:
(a) a recognized degree in Computer Science, Information Technology, Information Engineering or a related discipline;
(b) at least three years of post-qualification experience in providing IT support or developing IT systems;
(c) strong analytical skills and proactive working attitude with good interpersonal and communication skills; and
(d) a good command of both written and spoken English and Chinese.
Conditions of Service
A highly competitive remuneration package will be offered. Initial appointment will be on a fixed-term gratuity-bearing contract. Re-engagement thereafter is subject to mutual agreement.
Consideration of applications will commence on 9 May 2024 until the position is filled.
Posting date: 25 April 2024